Who We Are
Mighty Moderators was founded by a team of moderators, community managers, and customer experience experts. Our team has a passion for community building. Community building isn’t just one service offering in a long list of services; for us, it’s at the core of our company. With us, you find a team that commits to making your brand loved amongst your community by providing them with the best experience.
Some of the world’s largest brands trust Mighty Moderators to lead their community management, social listening, moderation, analytics, brand safety, and social media customer support programs. What makes us different is that we treat every interaction as a chance to win your community over. To us, your community isn’t just a number, but these are real people who when provided with a great experience can be the best advocates for your company. We humanize brands and show your communities that you do care for them.
Diversity & Inclusion
Mighty Moderators is a minority and woman-owned business. We pride ourselves on being an equal opportunity employer and developing an inclusive and supportive team culture that is powered by diverse perspectives, backgrounds, and cultures.
At Mighty Moderators:
100% of ownership identifies as at least 1 minority group
70% of the overall company identifies as at least 1 minority group
80% of the company identifies as female or non-binary
8% of the company are veterans
We are a people-first company, and diversity and inclusion is something that is ingrained in our team. From partnering with diversity organizations to recruit, our employee resource groups, inclusive decision-making processes, supplier diversity, and our pay-it-forward volunteer programs, our commitment to diversity and inclusion is something we embody each day.
Throughout the company, we have fair, diverse, and equal representation at every level. Being a minority and woman-owned business we want to do everything we can to pay it forward and to open doors for others. Our goal is to have a positive impact on all communities.
Sustainability
Mighty Moderators environmentally conscious organization that implements a sustainability-minded approach to reduce our carbon footprint as a company. Over the years we have made strides towards sustainability, one being giving our team remote-friendly options where client projects allow. This has reduced our energy use, plastic use, single-item use, food waste, and carbon and gas emissions. We work with diverse-owned sustainability companies and consultants to regularly audit our approach to being an environmentally friendly company. We are currently on track to achieving our ultimate goal of being a net zero company and are expected to achieve this within the next twelve months.